percentages
07-29-2006, 04:46 AM
My local dealer took in the C6 for the roof recall 4 weeks ago. They first said they would have it fixed in 3 days, then they said.....maybe longer.
They now claim to have received 4 replacement roofs from GM and all were cracked in shipping.....yes, all 4 of them cracked in shipping! GM can't even ship a piece of plastic?
They have now agreed to supply a glass top until they get a solid uncracked replacement, however, the glass top is "On-Order". It will arrive sometime in the future????
It just seems like a never ending yarn of ridiculous stories. We can fix it, but, fail to do so. We will replace it with a glass top, but, you have to wait.......and wait.
In the meantime the best we can do is loan you a piece of junk to replace your $50K car!
The Service Manager even said that another customer had just traded in his C6 as he was fed up of waiting.
I have zero trust of GM or their dealers right now. This situation is totally unacceptable, and getting out of it is becoming an attractive proposition....i.e. Buy a German car instead!
Question: What is the "real truth" behind the recall.....what is the "real wait time".....what is the real compensation owners should be getting!
I've examined the roof/glue issue myself. It appears the factory applied 4 small blobs of a weak adhesive to the corners, with no other fixings. Surely a small molding change and aluminum bracket would fix the issue for good, combine it with a good adhesive for extra safety.
I'm no expert, but, basic engineering skills seem to be lacking here........which concerns me about the rest of the car as well! What will break next?
When I pay this amount of money for a car it should make me smile......instead it has become a time consuming nightmare!
They now claim to have received 4 replacement roofs from GM and all were cracked in shipping.....yes, all 4 of them cracked in shipping! GM can't even ship a piece of plastic?
They have now agreed to supply a glass top until they get a solid uncracked replacement, however, the glass top is "On-Order". It will arrive sometime in the future????
It just seems like a never ending yarn of ridiculous stories. We can fix it, but, fail to do so. We will replace it with a glass top, but, you have to wait.......and wait.
In the meantime the best we can do is loan you a piece of junk to replace your $50K car!
The Service Manager even said that another customer had just traded in his C6 as he was fed up of waiting.
I have zero trust of GM or their dealers right now. This situation is totally unacceptable, and getting out of it is becoming an attractive proposition....i.e. Buy a German car instead!
Question: What is the "real truth" behind the recall.....what is the "real wait time".....what is the real compensation owners should be getting!
I've examined the roof/glue issue myself. It appears the factory applied 4 small blobs of a weak adhesive to the corners, with no other fixings. Surely a small molding change and aluminum bracket would fix the issue for good, combine it with a good adhesive for extra safety.
I'm no expert, but, basic engineering skills seem to be lacking here........which concerns me about the rest of the car as well! What will break next?
When I pay this amount of money for a car it should make me smile......instead it has become a time consuming nightmare!