Classic Chevrolet Sugarland - Use at Your Own Risk
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Junior Member
Joined: Jun 2012
Posts: 1
From: Houston, TX
Classic Chevrolet Sugarland Wrecked My Z06
I'm a new member here who has had a bad experience with a dealership. I'd like to pass it on so that others don't experience the same thing.
I took my year old Z06 with 6600 miles on it to Classic on June 9th to have some work done while I was at the car club meeting. I hadn't even left the service area yet and my service rep comes and says he needs to talk to me. So he takes me in the service manager's office and tells me that they wrecked my car It's only been there 5 minutes. It wasn't even enough time to get it on the lift! The guy that was moving the cars went to move it and his foot slipped off the clutch and he ran it into (or under in this case) the back of a suburban. It damaged the left front fender and the nose, some scuffing on the headlight.
Fast forward a few weeks, they fixed the car and it looks good. However, when I asked for diminished value they balked. I asked for $6500 in a parts and service credit. Their answer to not having to own up to the fact that they have damaged my car and lessened the value was to say "we'll get you a new one and it will only cost you $15,000". Wow, what a deal! They wreck my car and then want to make more money off of me by selling me a new car. My When I turned that down, they have offered me $5,000 in a service only credit to be used at a maximum of $1,000 a year for five years on the Z06 only. What would I want with that? How am I going to use $1,000 worth of service credit on a new car with an extended warranty? This is totally bogus. I"m going to be calling GM today. And my lawyer.
I think one of the things that really makes me mad is that thru all of this, I was very nice and never ripped anyone a new one. I guess it doesn't pay to be nice to dealerships.
I just want to warn people that if you are in the market for a new GM, I'd think twice about going to Classic Chevrolet in Sugarland. If they try to scam me, they'll try to scam you.
I took my year old Z06 with 6600 miles on it to Classic on June 9th to have some work done while I was at the car club meeting. I hadn't even left the service area yet and my service rep comes and says he needs to talk to me. So he takes me in the service manager's office and tells me that they wrecked my car It's only been there 5 minutes. It wasn't even enough time to get it on the lift! The guy that was moving the cars went to move it and his foot slipped off the clutch and he ran it into (or under in this case) the back of a suburban. It damaged the left front fender and the nose, some scuffing on the headlight.
Fast forward a few weeks, they fixed the car and it looks good. However, when I asked for diminished value they balked. I asked for $6500 in a parts and service credit. Their answer to not having to own up to the fact that they have damaged my car and lessened the value was to say "we'll get you a new one and it will only cost you $15,000". Wow, what a deal! They wreck my car and then want to make more money off of me by selling me a new car. My When I turned that down, they have offered me $5,000 in a service only credit to be used at a maximum of $1,000 a year for five years on the Z06 only. What would I want with that? How am I going to use $1,000 worth of service credit on a new car with an extended warranty? This is totally bogus. I"m going to be calling GM today. And my lawyer.
I think one of the things that really makes me mad is that thru all of this, I was very nice and never ripped anyone a new one. I guess it doesn't pay to be nice to dealerships.
I just want to warn people that if you are in the market for a new GM, I'd think twice about going to Classic Chevrolet in Sugarland. If they try to scam me, they'll try to scam you.
Last edited by cashs_mom; Jul 20, 2012 at 12:42 PM.
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